If you need to make a claim, the Mitchell Sandham team will make sure it is handled in a timely, effective and fair way.
We have built our company culture around client care. We will help you navigate the claims process, right from your first call. We’ll guide you through establishing the correct replacement value, to reviewing settlement offers, to final resolution. We will advocate on your behalf every step of the way.
When you contact us about a claim, we’ll evaluate your insurance coverage to assess the policies that apply, and we’ll discuss your expectations and options.
We’ll report every claim to the appropriate insurance company in a timely manner, and we’ll confirm that a claims adjuster has been assigned.
We’ll evaluate all coverage positions from the insurance company to make sure your claim is handled and paid out as your policy promises.
We will hold your insurance companies accountable and keep you informed throughout the process.
We’ll insist on consistent and proactive contact from the companies, and we will give you regular updates on your claim and upcoming steps in the process. At every step, we’ll ensure your claim is progressing as quickly as possible towards final resolution.